Administration is an important element of crime prevention and maintenance of law
and order. At the same time, policing is a stressful occupation. Occupational pressure among police personnel are
known to everyone and has been discussed for long. This stress can have a negative impact on Police Officer’s mental and physical wellbeing and
ultimately impact their interaction with citizens and efficiency of the
Thrissur City Police developed a mechanism to address
the welfare and service related issues of the Police Personnel. “Police Welfare
Cell” has been established, to provide service and support 24x7 to the Police
Personnel. Telephone Calls originated from Police Welfare Cell, on daily basis,
to enquire about the needs of the Police Personnel, who were on duty. During
the Covid19 pandemic, immunity medicines, protective gears, water, food etc.
were distributed to the police personnel, by reaching their duty points.
After the implementation of this service
system, its performance was analysed and evaluated by perusing the nature of
calls and feedback received from the incumbents. A scientific study was
organized under a team led by the Department of Social Work, St. Thomas
College, Thrissur. The study report reflected the need for a comprehensive
and improved Personnel Management System as a Human Resource Department. Based
on the recommendations in the study report, the Police Welfare Cell was
rechristened as “Centre for Employee Enhancement and Development (CEED)”
and its services were further modified and extended.
The CEED have :
Approval by the State Police Chief.
Citing the importance of this system
and positive impact on the work atmosphere, a detailed report has been
submitted before the State Police Chief, Kerala.
The SPC Kerala issued PHQ Circular
No. 17/2021 Dtd. 06.06.2021 stating guidelines for the functioning of CEED in
all the Units of Kerala Police Department.
CEED is currently operational in all
the Districts, Special Units and Battalions.
Activities of CEED in Thrissur City Police : A Success
CEED looks after the service related
Provides peer support programmes.
Fully functional employee helpline.
Programmes for the wellbeing of
children and family members.
CEED providing positive impact on the
work atmosphere of Police Personnel.
Creating behavioural changes.
It’s an ideal Personnel Management
System in order to maintain a satisfied workforce.
CEED Plans, organize, compensate,
integrate and maintain the morale of Police Personnel.
Activities of CEED for the last one year – An Honest
CEED Completed one year after
Activities of CEED are fully
digitized and recorded.
CEED providing all support to police
personnel in service related matters (Leave, Salary, Pension etc.).
CEED organized various training programmes
and soft skill techniques to improve the work output.
CEED provided assistance to the
family members of deceased police personnel for settling posthumous claims,
family pension and other die-in-harness benefits.
CEED arranged scholarships to the children
of the police personnel and special seat reservations in the nearby schools and
CEED reached on tie-ups with certain
hospitals and laboratories to provide health services, on free of cost or
reduced rates, to the police personnel and family members.
CEED providing counselling sessions
to the police personnel, family members and their children who are ailing with
CEED is arranging yoga classes to the
police personnel and family members.
Organized various useful and
diversified activities in order to improve and achieve the total welfare of the
Annual Work Done Report
The entire activities of CEED during
the year 2020-2021 have been summarized and published in the Annual Work Done
Positive feedbacks received from the
Police Personnel and their family member’s shows a clear picture about how this
system improved their work atmosphere and confidence level.
A Manual of Operating Procedures has
been prepared. This brings uniformity in basic principles and day-to-day
activities of the CEED. This Manual sought to be a guide for all Districts and Units to draw from and adopt
What Next ?
The ultimate aim of the CEED is to become complete Human
Resource body and a Personnel Management System of the Kerala Police
Department in due course of time.